TERRIBLE'S
Lakeside CasinoTerrible's Lakeside Casino is in search of a Marketing Manager. Responsibilities include planning and executing all short and long term company marketing objectives including sales strategies, creative concepts, media selection, advertising action programs, entertainment selection and management, creating and adhering to marketing budgetary requirements, and oversight and leadership of marketing staff. Reporting directly to the General Manager.Requirements: Four year degree in Marketing or Business Administration preferred.
3-5 years casino marketing supervisory experience required.
Must be Iowa Racing Gaming Commission licensable.Interested applicants apply directly to Terrible's Lakeside Casino Human Resource Department.
Fax: 641-342-9973. Email contact: bjwhite@terriblescasinos.comSource - Kansas City Star

The Chickasaw Nation Division of Commerce continues to build the future of the tribe with strategic acquisitions and investments. Successful businesses, quality jobs and incredible opportunities are just a few of the ways that the Chickasaw Nation provides for the Chickasaw people and its employees.
In 1971, the Tribe purchased its first business, the Chickasaw Motor Inn in Sulphur.  Today, there are over 50 business entities including gaming centers, casinos, travel plazas, hotels, restaurants, radio stations, a newspaper, Bedre’ Fine Chocolates and Bank 2, just to name a few.
 
The Chickasaw Nation Division of Commerce provides a true winning experience. “What is the winning experience?" It encompasses exemplary guest services, salesmanship of our players’ cards and all properties, and a true passion to serve our guests. At the Chickasaw Nation Division Commerce, it our employees who make that winning experience possible...

The Player Analysis Senior Manager is responsible for all aspects of user support, user training, data extraction and report generation and troubleshooting to include diagnostics, analysis and problem resolution for Bally’s ACSC.
 
Essential Job Functions:
 

Review card and game play to determine the effectiveness of customer coupons, Players Club offers, Player Development or VIP functions, and other special events for the purpose of evaluating all programs and trends to validate execution and profitability
Analyze player information performing cost benefit evaluations to determine the effects of direct mail advertising (including promotions and entertainment offers) on profitability. Implement programs accordingly
Develop reports based on historical data to forecast marketing cost for multiple properties with an additional goal of identify potential issues and opportunities
Create ad hoc, daily, monthly, quarterly reports using knowledge of ACSC system in order to provide creative analysis solutions and ensure effective use of the system
Analyze data collected to determine necessary changes to Casino Database system in order to better reach existing and potential customers
Resolve ACSC system issues based on understanding of ACSC system interface with Class II vendors by contacting IT and communicating system issue(s) while posing potential solutions
Provides basic support for ACSC Interfaces and upgrades communicating desired functionality to IT and conducting initial testing to confirm successful upgrade
Identify potential weaknesses within system functionality comparing marketing, promotional, direct mail needs with current system functionality
Maintain casino database through effective staff training to ensure accurate customer account information for direct mail programs
Act as liaison for vendor representative/facility management relationships & process invoices as required, coordinate data lists with mail house

• Develops and directs player development and casino host operations in accordance with established policies, budgets, procedures and specifications.
• Maintains appropriate staffing levels by interviewing, selecting, training, scheduling, evaluating, promoting, disciplining and terminating employees, as needed.
• Facilitates the flow of information throughout the player development area by organizing and presiding over regularly scheduled meetings with all player development employees.
• Assists in developing and adhering to operating budgets.
• Held accountable, to a high degree, for maintaining accurate and thorough departmental records and reports
• Resolves problems, creatively, with high-end guests
• Decides the final outcome of guest disputes involving complimentaries when an appropriate resolution cannot be reached by a manager or supervisor
• Prepares detailed player development reports, as needed
• Ensures a maximum level of guest service and satisfaction with high-end guests is achieved and maintained
• Attends marketing meetings as a source of knowledge concerning the participation of player development employees in upcoming promotions
• Maintains an adequate stock of supplies for use in the player development areas
• Assists in developing and implementing special property events for player development purposes
• Interacts with high-end players to ensure their return and endorsement.
• Responsible for generating and achieving specific revenue goals by developing new and existing high-end play, both on and off property, through personal player contact, recruitment of appropriate candidates in outer markets to serve as junket representatives and management of player development.
• Oversees delivery of amenities to high-end level guests in accordance with established policies and procedures.
• Oversees the Marketing Systems/Database Manager and all related functions
• Oversees the management and maintenance of the database for group customer information
• Manages and maintains database for group customer information
• Oversees database integration and data manipulation of player databases(s)
• Manages daily database vendor relationships
• Ensures the database includes only active and mailable accounts by developing daily audits, developing and implementing data entry standards
• Works with Information Technology Department to resolve database operation problems
• Identifies and/or runs mailing lists (direct mail and email) as required from the database(s).
• Explores opportunities for database system advances
• Explores opportunities for maximizing database effectiveness
• Tracks offer results and provides the information to management, including program/promotion evaluation
• Provides consistent database activity status reports.
• Provides support and input into all marketing and operational projects related to database.
• Analyzes casino customer and revenue trends by player segment and associated demographics, using surveys and player frequency information
• Schedules and produces various reports according to current project list and upon request
• Identifies inactive guests in the club database
• Maintains an effective database by periodically purging or cleaning up inactive or duplicate accounts
• The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified
Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.
• Instill an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.
• Retain employees through personal involvement in training and development
• Explain why we do things, in advance of doing them

Requirements
GAMING INDUSTRY EXPERIENCE IS REQUIRED

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

QUALIFICATION REQUIREMENTS:

EDUCATION and/or EXPERIENCE:
• Bachelor’s degree and 3 to 4 years related experience and/or training, or an equivalent combination of education and experience.

Location: POIPET, CAMBODIA